Phone interpreting is a language-based service that facilitates communication between individuals who speak different languages. Unlike on-site interpreting where the interpreter is physically present, it is an audio-only service that is usually conducted over a phone, computer, or tablet. Users can dial in on their chosen platform to acquire phone interpreter services, drop the call, and then call back again when assistance is needed.

Our Over the Phone Interpreting Services (OPI) that are delivered through our app. Once our platform is up and running, users can either pre-schedule an appointment with an interpreter or get in touch with one on demand. If on-demand interpretation is needed, all the user needs to do is make a request.

With the help of intelligent routing, users can be easily directed to the appropriate interpreter, ensuring fast, seamless, and secure communication! Plus, enjoy the flexibility of subscribing to our language access plan with no commitments.

With the help of intelligent routing, users can be easily directed to the appropriate interpreter, ensuring fast, seamless, and secure communication! Plus, enjoy the flexibility of subscribing to our language access plan with no commitments.

In reality, there is no such thing as a phone translator. The interpreting and translation professions are often confused as being the same. While the two may be related, they are separate professions. Translators work with the written word, converting important texts such as business contracts and legal documents from one language into another.

On the other hand, interpreters work with spoken and signed words. They are language professionals who facilitate real-time communication between individuals who do not speak the same language. Both translators and interpreters have expertise in preserving the original content’s tone, cultural nuance, and intended meaning. Often, when people say they need a phone translator, they mean they require a phone interpreter. While our subscription plans center on interpreters, we do have a separate service that focuses on document translation.

Based on the information from our Interpreter Hub, our vast network comprises more than 17,000 proficient interpreters who cover a wide spectrum of over 300 languages spoken worldwide. 

This extensive network enables Absolute Translations to ensure a reliable connection whenever on-demand calls are made through our platform. With a subscription, rest assured that you’ll have language support at any time and place! 

Over-the-phone interpretation (OPI) offers a significant cost advantage, particularly when compared to onsite interpreting. It’s an ideal choice for individuals and businesses seeking both short-term and long-term savings.

At Absolute Translations, we prioritise understanding and supporting our clients. Our pricing structure is designed to be flexible, so we are charging only for the minutes we have interpreted. We also offer rate reductions for higher volume, ensuring affordability and value.

It’s important to note that each type of interpreting service carries its own pricing considerations. As OPI is one of our core services, our pricing is based on per-minute rates only. This distinguishes it from pricing for customers seeking video or on-site interpreting services, which can significantly differ.

Yes, OPI is secure. Over the Phone interpreters are trained to prioritise confidentiality and discretion whenever they’re interacting with clients. Moreover, they’re required to adhere to a strict set of regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and the AUSIT Code of Ethics to ensure that sensitive information is kept confidential.

All On-Demand interpreters in our global Interpreter Hub are required to comply with a Code of Conduct so rest assured that any information you provide will be safe and secure!

Absolutely! Our Over-the-Phone Interpreting services are designed to cater to clients wherever they may be. One of the main benefits of our services is that we offer unparalleled flexibility to our clients. Whether it’s an important business meeting or a small community gathering, our phone interpreters will always ensure smooth communication!

Yes, OPI is suitable for all mentioned settings and other scenarios with multi-lingual participants. Whether it’s a legal consultation, a medical emergency, or an important business meeting, OPI is an incredibly versatile language solution that can pave the way for effective communication.

If you’re interested on receiving more information on our OPI service, you can schedule a demo with one of our sales representatives or request more information through this form.