Onsite face-to-face interpreting
Our onsite interpreters are skilled NAATI certified professionals with extensive experience in a range of industries to ensure your message gets across smoothly.
Onsite interpreting offers a personal touch through human interaction and visual contact, which may be more appropriate for complex or sensitive situations than telephone or video interpreting.
We guarantee NAATI accreditation at the professional level for all onsite consecutive interpreting assignments.
Corporate & Technical
Our team of corporate and technical interpreters are NAATI certified professionals with experience and background in a wide range of industries and fields. Our interpreters are manually selected to match only interpreting assignments which cover their industry specialisation.
We regularly assist our clients with specialised interpreters in the following fields:
- Banking & finance
- Law & legal
- Mining & engineering
- Manufacturing
- Medical & claims
- Science & technology
Law & Legal
We provide professional interpreter services to private law firms and the public sector into 250+ languages. Our team of legal interpreters have experience interpreting for court cases, trials, witness statements, mediations, etc.
Our legal interpreters are NAATI certified and are specialised working in legal settings. They adhere to a strict code of conduct from AUSIT which guarantee confidentiality and impartiality.
For highly sensitive cases or investigations, we can provide vetted interpreters who hold Australian government security clearances from Baseline to NV2 Secret.
Medical & Healthcare
We provide professional interpreter services to hospitals, clinics, medical practitioners in the public & private sectors. Language barriers in the healthcare sector can result in care shortcomings such or unnecessary additional appointments.
Our medical interpreters are NAATI certified and specialised in medical interpreting. They adhere to a strict code of conduct from AUSIT which guarantee confidentiality and impartiality.
We can provide male or female interpreters depending on cultural requirements and our interpreters hold Australian government security clearances.
Our industry experts have a deep understanding of the challenges, requirements, and goals for healthcare and medical organisations
Our clients using the interpreting scheduling system include organisations in the healthcare and medical sectors, such as hospitals, medical practices but also insurance organisations or medical claims departments. Our LINK interpreting scheduling platform has enabled these clients to increase efficiency and reduce costs tremendously.
Absolute Translations has been servicing the Healthcare & Medical industry with professional medical translation & interpreting in the fields of clinical research & trials, medical devices, insurance, pharmaceuticals, regulatory compliance and veterinary in both public & private sectors for over 20 years.
What you will gain from working with Absolute Translations?
Medical Interpreting Precision
We ensure clear and precise communication between healthcare providers and patients, reducing the risk of misunderstandings and errors in diagnosis and treatment.
Improved Patient Outcomes
Using qualified medical interpreters will enhance patient care and outcomes by providing accurate interpretation of medical instructions, history, and symptoms.
Patient Trust and Satisfaction
Using our experienced medical interpreters will build trust and confidence between patients and healthcare providers, leading to higher patient satisfaction and better overall experience.
Cultural Sensitivity in Health Communication
We provide culturally competent care by bridging language and cultural gaps, ensuring patients feel understood and respected.
What our clients say
Our flexible service delivery options allow us to cater not only for onsite appointments but also for remote meetings
Video Interpreting (VRI)
Video Remote Interpreting helps people interact more personally than traditional telephone interpreting owing to the visual context and cues. Our LINK platform offers a smooth video call experience for a better remote interpreting experience.
VRI is available on a scheduled or on-demand basis.
Telephone Interpreting (OPI)
With Telephone Interpreting (OPI), you can access fast & reliable language support within seconds. You can connect to our telephone interpreting service via telephone or through our web-based & mobile app LINK.
OPI is available on-demand or scheduled.
Conference Interpreting
Absolute Translations offer conference interpreting services for your large event. We engage the most effective team to suit your requirements. Our team perform simultaneous interpretation through headphones.
Absolute Translations also provide conference interpreters for VIP purposes (consecutive and bilateral interpreting).
Onsite Scheduling Tool
Our interpreting scheduling tool allows for easy management of customer appointments and corresponding interpreters. Administrators and language service managers can track service requests and expenses directly through the platform.
Automate workflows and broadcast your appointments to interpreters or select your preferred interpreter directly from the platform.
Onsite Interpreting FAQ
What types of interpreting are there?
There are different ways in which an onsite interpreter can do their job: consecutive interpreting, simultaneous interpreting and whisper interpreting.
What is consecutive interpreting?
In consecutive interpretation, the onsite interpreter and the original speaker talk and listen in turns.
Generally, the speaker will say a few sentences, pause so that the interpreter can translate the message and then repeat the process until the full message has been delivered.
In cases where the original speaker talks continuously for a prolonged time, the onsite interpreter will take notes to make sure that they deliver an accurate message. In addition to their language skills, a consecutive interpreter needs to possess three other core skills:
- Comprehension skills – Since the purpose of listening is different, it is not as simple as it may seem. People in general listen to take part in a conversation, versus listen to remember full dialog so that they can accurately translate the message.
- Note taking (analytical) – This requires the ability to differentiate primary and secondary information and prioritize it as such. In addition to the ‘what,’ an interpreter must also remember the ‘who,’ ‘why,’ ‘where’ and ‘how.’ This means who said what, when and where, whether the speaker has an opinion on it, and so on.
- Communication skills – Great short-term memory is the first skill needed here. Thereafter, the interpreter should be able to quickly make sense of the message, which could be in the form of their notes, and translate the message in a captivating way.
Contact us to learn more!
What is onsite interpreting?
An onsite interpreter provides face-to-face interpretation services that help provide accurate communication between speakers of different languages.
Conducting interpretation in person gives everyone involved a great experience: everyone has the benefit of seeing body language and other non-verbal cues that give a full understanding of the speech.
Onsite interpreters are often the preferred option because of the additional peace of mind that their physical presence can offer compared to remote interpretation. There is an undoubted sense of comfort that comes with getting something done in front of you because you can confirm it’s being done correctly.
Languages
We cover all major languages in Australia as well as languages spoken by migrant & refugee communities. We also offer rare & emergent languages such as Pacific Island languages or African dialects. We can also connect you to Indigenous interpreters who assist you with Aboriginal & Torres Strait Islands languages.
We always endeavour to assign interpreters fluent in regional language variations such as Sudanese Arabic or Mexican Spanish.
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